Municipal Contacts

Police, Fire, Emergency EMERGENCY ONLY – Call 911

Police, Fire, Emergency Communications – 501-5000

Henrico Police Non-emergency – 501-4800

Police Crime Prevention Officer – 501-5236

Henrico Fire Non-emergency – 501-4900

Animal Protection

Dispatcher-Lost/Missing/Found Dogs – 501-5000

Board of Supervisor’s Offices

General Information – 501-4208

Building Official

Building Permits & Inspections – 501-4368

Community Revitalization

Complaint Hotline – 501-4757

Finance Department

General Information – 501-5200
Real Estate Assessments – 501-4300
Personal Property – 501-4263
Vehicle Licenses – 501-4263
Bicycle Licenses – 501-4809

Mental Health

General Information – 727-8500
Emergency Services – 727-8484

Permit Center

Building Permit Applications – 501-7280

Planning and Zoning

General Information – 501-4602

Public Library

General Information – 290-9000
Tuckahoe Area Library – 290-9100

Public Utilities

General Information – 501-4517
Customer Service – 501-4275
Solid Waste/Recycling – 727-8770

Water/Sewer Repairs

Water/Sewer Repairs – 727-8700*
*Call this number if you suspect a water break or sewer line blockage. DPU will investigate (at no cost to you) to determine if the leak or stoppage is on the customer’s side of the line. If found to be on the customer’s side, the customer will be responsible for the cost of repairs, but if the issue is on the County side, the County will make the repair at no cost to the customer. BUT, call the county FIRST, not your plumber!

Public Works

General Information – 501-4393
Road Maintenance Issues (A)* – 727-8300
Drainage Issues (B)* – 727-8300
Traffic Issues – 501-4238
Transportation Issues – 501-4617

*Note:
A – Use this number for dead trees in County R/W. County will remove dead trees in R/W at no cost to the homeowner.
B – Use this number for driveway culvert replacement. The homeowner pays for the new culvert pipe and County installs it at no cost to the homeowner. Call first and the County will advise the necessary size.

Recreation and Parks

General Information – 501-7275
Deep Run Recreation Center – 290-0305
Belmont Golf Course – 262-4924

Voter Registration: General Information – 501-4347

Other Important Numbers

Dominion Power – 877-317-1985
Richmond City Government Information – 646-7000
Richmond Gas-EMERGENCY – 646-8426
Recycling – 340-0900
State Police Headquarters – 674-2000
Virginia Vital Records – 662-6200
HCPS Pupil Transportation – 226-5577
Better Business Bureau – 648-0016
Richmond Area Legal Aid – 648-1012
Division of Motor Vehicles – 367-0358